The Burden of Proof lies with the complainant. Preparing Evidence: prior to the hearing date, the complainant must collect and organize all evidence that supports their complaint. When a complainant requests a written hearing, they are sent, through Canada Post, a notice of hearing that specifies what day their hearing will take place and which Panel will hear it. Consideration must be given to explain everything in detail within the evidence package, as the complainant will not be present to explain what the Panel or BC Assessment representative are looking at. Written Hearing: This type of hearing often occurs when the complainant is not able to attend a teleconference hearing, so they submit their evidence as a complete written package.
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